Support

Write to us about any problem, idea or request: melberlabs@gmail.com — we usually reply within 2 business days.

Frequently asked questions

Do I need an account?

No. The app works fully with a guest account from the first launch. To move your logbook to another device or keep your purchase safe, link Apple or email in Settings › Account.

How accurate is length measurement?

Measure estimates length by correcting perspective with a bank-card-sized card placed next to the fish, and shows the margin of error. An official check uses a ruler; if it's borderline, release the fish.

Where does the weather data come from?

Weather forecasts come from MET Norway; waves, currents and sea temperature from the Copernicus Marine Service. The Shore Scanner and the migration front are model estimates calculated from these.

How do I cancel my subscription?

On iPhone: Settings › [your name] › Subscriptions › Akinta Pro. On Android: Google Play › Payments & subscriptions. Deleting your account doesn't cancel the subscription.

My purchase isn't showing.

Tap Settings › Restore purchases. If you bought it with another Akinta account, sign in with that account.

How do I delete my account?

Settings › Account › Delete account. If you can't access the app, send a web deletion request.